Clear expectations before we begin.

Last updated: June 16, 2026

Agreement To Terms

By purchasing a Traction Resume package, submitting payment, booking paid services, or continuing with a project after payment, you confirm that you have reviewed and agree to these Terms + Conditions.

Service Scope

Each package includes only the services listed on the package page or in the written invoice, proposal, or agreement provided by Traction Resume. Strategy calls, coaching, recruiter introductions, LinkedIn work, banners, cover letters, bios, updates, or other services are included only when they are explicitly listed in the purchased package.

Client Responsibilities

Clients are responsible for providing complete, accurate, truthful information, including work history, achievements, dates, credentials, target roles, and factual corrections. Traction Resume may shape, clarify, and position the information provided, but clients remain responsible for final factual accuracy.

Turnaround Time

First drafts are typically delivered within 7-10 business days after payment is complete and all required intake materials have been received. Average timing is about one week, but timing may vary based on client responsiveness, project complexity, holidays, writer availability, incomplete intake, missing materials, or additional services.

Revisions

Resume and package projects include up to two rounds of editing when requested within the active project window. Revisions are intended for factual corrections, clarity, refinement, and alignment with the purchased scope. Full rewrites, new target directions, new documents, additional strategy, new job postings, or expanded services may require a separate fee.

Project Window

Clients are expected to review drafts and submit consolidated feedback promptly. Unless otherwise agreed in writing, projects may be closed if the client becomes unresponsive, does not provide required information, or does not submit feedback within 30 days of draft delivery.

Payments, Refunds, And Chargebacks

Payments reserve team time and start the project workflow. Because Traction Resume provides custom professional services, payments are non-refundable once work has begun, intake has been reviewed, strategy has been provided, or drafts have been created. Refund requests are reviewed case by case at Traction Resume's discretion.

No Job Or Interview Guarantee

Traction Resume does not guarantee interviews, job offers, compensation increases, recruiter responses, promotions, or placement. Outcomes depend on many factors outside Traction Resume's control, including market conditions, client background, job-search activity, applications, networking, timing, qualifications, and employer decisions.

No-Harassment And Communication Standards

Traction Resume maintains a no-harassment policy and is committed to respectful, professional communication. We expect the same from clients. Abusive, threatening, harassing, defamatory, or hostile communication may result in project pause or termination. If a project is terminated for communication concerns, Traction Resume will provide a written closeout summary and any applicable administrative details.

Public Statements And Defamation

Clients agree not to defame Traction Resume, its owner, team members, contractors, or brand online or offline. This includes publishing, posting, sharing, or encouraging false, misleading, harassing, defamatory, or disparaging statements about Traction Resume on social media channels, review platforms, professional networking sites, forums, groups, direct-message threads, or other public or private digital channels.

Confidentiality And Use Of Materials

Client information is treated as confidential unless the client gives written permission to share or use materials for training, marketing, testimonials, or case-study purposes. Clients may not copy, resell, distribute, or reuse Traction Resume templates, processes, prompts, strategy materials, or proprietary tools outside their personal career use.

Contact

Questions about these terms may be sent to [email protected].